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Was your ROBLOX account snatched from you by a scam link? Or maybe you gave the password to a stranger who promised something in return? Maybe you visited a free Robux scam site that requested your login credentials. This wikiHow teaches you how to restore your hacked ROBLOX account by resetting your password. Once you're back in, you'll be able to set up 2 Step Verification to protect your account from future hacking.
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[[Category:Roblox]]
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== Steps ==
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=== Restoring the Password ===
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#Try logging in with your password. If your password isn't being accepted, make sure you're using proper capitalization when necessary (and that the key is not on).[[Image:Get a Hacked ROBLOX Account Back Step 1 Version 2.jpg|center]]
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#* Make sure to do a complete malware scan and remove all potential threats from your computer. Accounts are often hacked due after downloading bad software or browser extensions. If you're not sure how to fully scan for and remove malware, check out [[Remove Malware|How to Remove Malware]].
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#Go to https://ift.tt/2JDZ8Oo in a web browser. If you can't sign into your account, you can try resetting your password on the ROBLOX website.[[Image:Get a Hacked ROBLOX Account Back Step 2 Version 2.jpg|center]]
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#Enter your email address and click . If you provided your email address to ROBLOX (and the hacker hasn't changed it), you should be able to reset it on the website.[[Image:Get a Hacked ROBLOX Account Back Step 3 Version 2.jpg|center]]
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#* If you provided your mobile number to ROBLOX, you can use it to recover your password too. Click '''Use phone number to reset password''' below the "Submit" button, enter the number, and then click . You'll receive a 6-digit code via text message.
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#Open the email from ROBLOX and click . This opens the password reset page in your browser.<ref>https://en.help.roblox.com/hc/en-us/articles/203313070</ref>[[Image:Get a Hacked ROBLOX Account Back Step 4 Version 2.jpg|center]]
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#* If you're using a phone number to reset your account, enter the 6-digit code from the text message into the "Verify Phone" window and click '''Verify'''.
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#* It may take several minutes for the email to arrive. Check your Spam or Junk folder if you still haven't received the email after about 10 minutes.
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#Create a new password. If you were able to reach the password reset page, enter a new password into both blanks and click '''Submit'''. You can then sign into ROBLOX with your new account information.[[Image:Get a Hacked ROBLOX Account Back Step 5 Version 2.jpg|center]]
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#Contact ROBLOX support if you can't reset the password. You can do so by filling out the form at https://ift.tt/2r9tWAH. Once ROBLOX support contacts you via email, you'll need to be able to prove the account belongs to you. Here are some tips for that process:[[Image:Get a Hacked ROBLOX Account Back Step 6 Version 2.jpg|center]]
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#* When filling out the form, use the email address you used to sign up for ROBLOX. Even if the hacker changed the email address on the account, ROBLOX can still see your original signup info.
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#* If you ever bought anything in ROBLOX, be prepared to answer questions about the amounts of purchase, credit card info, and PayPal account.
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=== Setting Up 2 Step Verification ===
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#Go to https://ift.tt/2l7jyqh in a web browser. Once you regain access to your hacked account, you should turn on 2-Step Verification to help keep your account secure in the future.<ref>https://en.help.roblox.com/hc/en-us/articles/212459863</ref>[[Image:Get a Hacked ROBLOX Account Back Step 7.jpg|center]]
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#* When 2 Step Verification is enabled, ROBLOX will automatically send an email containing a verification code to the email address on file. You won't be able to completely log in until you enter that code. This keeps your account secure because anyone who signs in with your ROBLOX account must also have access to your email account.
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#Verify your email address. You can only use a verified email address for 2 Step Verification. Here's how to verify yours:[[Image:Get a Hacked ROBLOX Account Back Step 8.jpg|center]]
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#* Enter your email address into the blank (if you haven't already) and click '''Verify''' button.
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#* Open the email from ROBLOX (it should come from <nowiki>email_validate@roblox.com</nowiki>) and follow the on-screen instructions. If the email doesn't arrive in a few minutes, check the Spam or Junk folder.
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#* Follow the instructions in the email to verify.
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#Slide the "2 Step Verification" switch to the On (green) position. A confirmation message will appear.[[Image:Get a Hacked ROBLOX Account Back Step 9.jpg|center]]
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#Click to confirm. 2 Step Verification is now enabled for your account. When you sign into ROBLOX in the future, you'll receive an email that contains a code. You'll have to enter that code to sign in.[[Image:Get a Hacked ROBLOX Account Back Step 10.jpg|center]]
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== Tips ==
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* Make sure your email password and Roblox password are different from one another.
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* Never give your password to anyone, even if they claim to work for Roblox.
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*Never go on Free Robux sites/ games. They can hack your account.
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*Use stronger passwords to keep your limited and rares safe. For example, don't use pet names. Use numbers in place of vowels.
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*If you have a younger sibling who plays roblox, don't let him/her use your main account. Give him/her a different account then yours to avoid getting banned by mistake.
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== References ==
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__PARTS__
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== Quick Summary ==
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