Steps ←Older revision Revision as of 00:09, 26 November 2019 Line 38: Line 38:   === Dealing with Members of the Public ===...

Handle Access Issues with a Service Animal

Steps

←Older revision Revision as of 00:09, 26 November 2019
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=== Dealing with Members of the Public ===
 
=== Dealing with Members of the Public ===
 
# Talk to someone who shows interest in distracting your service animal. Sometimes people don't know better and think it is okay to interact with your animal without your permission. Be polite at first (since most people just are ignorant) and be firm if they refuse to listen.
 
# Talk to someone who shows interest in distracting your service animal. Sometimes people don't know better and think it is okay to interact with your animal without your permission. Be polite at first (since most people just are ignorant) and be firm if they refuse to listen.
#* "We're busy and my cat can't say hi. Have a nice day!"
+
#* "We're busy and my dog can't say hi. Have a nice day!"
 
#* "My dog is working and she needs to be left alone so she can focus."
 
#* "My dog is working and she needs to be left alone so she can focus."
 
#* "Please let him be. He doesn't want to be petted right now."
 
#* "Please let him be. He doesn't want to be petted right now."
#* "I'm asking you to stop for the fourth time now. My service dog needs to stay focused to prevent a medical emergency, and I'm sure you don't want to be liable if I need to go to the hospital due to an emergency you caused."
+
#* "My service dog needs to stay focused to prevent a medical emergency, and I'm sure you don't want to be liable if I need to go to the hospital due to an emergency you caused."
 
# Handle invasive or rude questions politely. Some people genuinely have no clue about personal boundaries.
 
# Handle invasive or rude questions politely. Some people genuinely have no clue about personal boundaries.
 
#* "That's private."
 
#* "That's private."
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#* Ask if there's anything you can do to help calm the animal.
 
#* Ask if there's anything you can do to help calm the animal.
 
#* Be kind if the handler seems shy, nervous, slow-moving, or hesitant to speak. This may be a sign of disability. Friendliness and patience can help them relax and communicate more easily.
 
#* Be kind if the handler seems shy, nervous, slow-moving, or hesitant to speak. This may be a sign of disability. Friendliness and patience can help them relax and communicate more easily.
 
   
 
== Tips ==
 
== Tips ==


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